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About our services |
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Platinum Financial Consulting |
The Old School House, East End Road, Bradwell-on-Sea, Essex, CM0 7PY |
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1. The Financial Services Authority (FSA) |
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
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2. Whose products do we offer? |
Investment |
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We offer products from the whole market. |
Insurance |
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We offer products from the whole market for Term Assurance, PHI, and Critical Illness. |
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We only offer products from a range of insurers for Private Medical, ASU and Household Insurance.Ask us for a list of the insurers we offer insurance from.
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Mortgages |
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We offer mortgages from the whole market.
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3. Which service will we provide you with? |
Investment |
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We will advise and make a recommendation for you after we have assessed your needs. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
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We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not:
Conduct a full assessment of your needs;
Offer advice on whether a non-stakeholder product may be more suitable
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Insurance |
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We will advise and make a recommendation for you after we have assessed your needs for all types of Insurance products. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
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Mortgages |
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We will advise and make a recommendation for you after we have assessed your needs. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
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What will you have to pay us for our services? |
Investment |
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Before we provide you with advice, we will give you our keyfacts guide 'about the cost of our services'. |
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We will tell you how we get paid, and the amount, before we carry out any business for you. |
Insurance |
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A fee. |
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No fee, we will receive commission from the provider |
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
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Mortgages |
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No fee, we will receive commission from the provider.
This is our default option, you have the right to pay us a fee as an alternative.
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A fee of equivalent to 0.5% of the loan amount. For example on a Mortgage of £100,000 the fee would be £500, any commission we received from the lender will be offset against this amount. |
You will receive a key facts illustration when considering a particular mortgage, which will tell you about any fees relating to it.
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5. Who regulates us? |
Platinum Financial Consulting is authorised and regulated by the Financial Services Authority. Platinum Financial Consulting’s FSA register number is 227014.
Our permitted business is advising on and arranging investment, non-investment insurance contracts and mortgages
Platinum Financial Consulting’s permitted business is advising on and arranging investment, non-investment insurance contracts and mortgages.
You can check this on the FSA’s Register by visiting the FSA’s Website www.fsa.gov/uk/register or by contacting the FSA on 0845 606 1234.
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6. What to do if you have a complaint |
If you wish to register a complaint, please contact us:
….in writing Write to: The Compliance Officer, Platinum Financial Consulting, The Old School House, East End Road, Bradwell on Sea, Essex CM0 7PY
….by phone Telephone 0845 83 87 811
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
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7. Are we covered by the Financial Services Compensation Scheme (FSCS)? |
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. |
Investment |
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Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. |
Insurance |
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Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. |
Mortgages |
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Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. |
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Further information about compensation scheme arrangements is available from the FSCS.
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